Terms of Use
Effective 10 November 2026
The short version: use Bas Bolo kindly and lawfully, remember machine translation can be wrong, and don't rely on it for emergencies, medical, legal or safety instructions.
1. Agreement
By using basbolo.app ("Bas Bolo", "the service") you agree to these terms and to our Privacy Policy. If you don't agree, please don't use the service.
2. The service
Bas Bolo lets a guide open a room that others join from a browser. Speech is turned into text, translated and spoken to each person in their chosen language, in near real time. Virtual tours can also stream the guide's video. The service is free while in preview and may change, pause or gain limits (for example per-room speaking limits, room size or room duration) at any time.
3. Accounts
- Guides sign in with Google and are responsible for activity in the rooms they open.
- Tourists join with a display name and do not need an account. Please don't use someone else's name to mislead people.
4. Guides' responsibilities
- You decide who boards, who may talk, and who is removed. Use these controls fairly.
- Follow the rules of the place you guide in, including rules about cameras and recording.
- Tell your group that their speech is translated by a machine and that video may be shown in virtual tours.
5. Acceptable use
Don't use Bas Bolo to:
- harass, threaten, or abuse anyone, or share hateful, sexual or violent content;
- break the law, infringe others' rights, or record people where that isn't allowed;
- share other people's private information (phone numbers, ID numbers, addresses) without consent;
- overload, probe, reverse-engineer or disrupt the service or our partners' services, or resell it without permission.
We may remove content, close rooms or block access that breaks these rules.
6. Translations can be wrong
Speech recognition and translation are automatic and can mishear, mistranslate or miss words, especially in noise. Do not rely on Bas Bolo for emergency, medical, legal, financial or safety-critical instructions. For anything important, confirm in person.
7. Recordings
Recordings made with the Record button stay on the recording person's device. You are responsible for how you keep and share them, and for getting any permission the law requires.
8. Third-party services
The service relies on partners including Gnani AI (speech), Sarvam AI (translation), LiveKit (video), Google Firebase (sign-in and metadata) and Render (hosting). Their availability and terms are outside our control.
9. Our content
The Bas Bolo name, logo, mascot Pip, design and software belong to us. You keep the rights to what you say. You give us permission to process it only as needed to run the service, as described in the Privacy Policy.
10. No warranty
The service is provided "as is" and "as available", without warranties of any kind, to the extent the law allows.
11. Limitation of liability
To the extent the law allows, we are not liable for indirect or consequential losses, or for losses caused by incorrect translations, outages or third-party services. Nothing in these terms limits liability that cannot be limited under Indian law.
12. Ending use
You can stop using Bas Bolo at any time. We may suspend or end access for anyone who breaks these terms.
13. Changes
We may update these terms. We will change the date above, and continued use after an update means you accept it.
14. Law
These terms are governed by the laws of India.